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Handling Tricky Client Questions During Euthanasia with Grace and Confidence

presented by Dr. Kathleen Cooney

Live webinar via Zoom on January 27 at 7:30pm ET

Sponsored by:

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CE CreditsGrieving clients say and do unexpected things during euthanasia appointments. Whether they’re thinking clearly or lost in sorrow, their questions and expectations may not align with what the veterinary team can ethically or medically  provide. Examples include asking to feed highly unusual foods, film the procedure, administer the injection themselves, or keep a piece of the body. Many clients ask if their pet knows what’s happening to them and why. In this session, we’ll explore what clients seek with such questions and how to respond in a way that meets their emotional needs while honoring the team’s boundaries. Come prepared to share unique client experiences and leave with practical, compassionate responses.

Attend this webinar to:
  • Appreciate what motivates clients to ask questions and achieve outcomes
  • Learn useful phrases and responses to tricky client questions
  • Create practice guidelines for the whole team to leverage

Participants will earn 1 RACE-approved CE credit upon successful completion of the quiz after viewing the webinar.

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Sign up for this FREE webinar!

Tuesday, January 27 at 7:30pm ET

Presented by:

Dr. Kathleen Cooney 2

Kathleen Cooney, DVM, CHPV, CPEV, DACAW
Senior Director of Education for CAETA

Dr. Cooney has practiced advanced end-of-life care since 2006 and is well-known for her work in companion animal euthanasia. She is the founder of the Companion Animal Euthanasia Training Academy (CAETA) and has collaborated in euthanasia training with the AVMA, AAHA, IAAHPC, HABRI, and the Fear Free program.

This webinar generously provided by Vortech Pharmaceuticals, makers of Fatal Plus.

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About Vortech:
At Vortech we understand how heartbreaking it is to say goodbye to the pets we love. We are animal lovers, our animals are precious to us, they are pure joy and give us unconditional love. When our animals reach the end of their lives we want the most peaceful and reliable euthanasia possible for them and for of all of those involved in the process. Our mission of providing humane euthanasia reaches far beyond our own animals to any animal where euthanasia is deemed necessary. Not only do we cherish the lives of our own animals, we value the lives of all animals. We feel it is required of us as compassionate human beings to take care of all living creatures in life and death. That is why Fatal Plus was developed to provide every animal with the most humane euthanasia possible because for all the happiness animals give us, we owe it to them to feel safe and cared for in their final moments of life. Learn more here: vortechpharm.com