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What to Say When You
Don’t Know What to Say

presented by Dr. Dani McVety

Miss the live webinar?  Sign up to receive the recording.
Available through October 15, 2024.

What to Say When You Don’t Know What to Say_Image

CE CreditsThe euthanasia appointment is unparalleled in emotion and sentiment. There are few things in veterinary medicine, or life moreover, that require as many outward displays of empathy, compassion, and commiseration from a doctor. The tone of voice, delivery of words, bedside manner with both patient and client, and the medical procedure itself become a delicate dance around death that doctor and staff should carefully choreograph and continually improve.

The webinar covers:
  • The importance of non-verbal communication.
  • Examples of how to improve non-verbal communication in exam room during euthanasia.
  • Engaging with clients before, during and after the euthanasia appointment.
  • Ways to improve in-hospital euthanasia.
  • Words and phrases to use with clients during euthanasia.
  • The importance of euthanasia and client satisfaction/retention.

Participants will earn 1 RACE-approved CE credit upon successful completion of the quiz after viewing the webinar.

Missed the webinar?
Sign up to watch the recording.

Presented by:

Dr-Dani-McVety

Dr. Dani McVety
Founder & CEO of Lap of Love

Dr. McVety frequently writes and speaks for professional and lay audiences in hopes of empowering both parties to seek the highest standards of care. Dr. McVety and Lap of Love have been featured on numerous local, national, and professional media outlets. She proudly graduated from the University of Florida College of Veterinary Medicine and is the youngest recipient of the college’s Distinguished Young Alumni Award (2013).