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Talking About Euthanasia with Clients: From First Hello to Final Farewell

presented by Dr. Kathleen Cooney

Live webinar via Zoom on July 28 at 7:30pm ET

Sponsored by:

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CE CreditsEuthanasia is a sensitive topic for everyone. Veterinary staff want to say the right things to clients to reduce conflict and added stress. From the first phone call to greeting the family during the appointment and guiding them through the final goodbye, thoughtful and thorough communication is essential. In this session, we’ll explore the importance of quality conversations that build rapport, strengthen trust, and increase information gathering to ensure client needs are met before, during, and after a euthanasia appointment.

Attend this webinar to learn more about:
  • Creating a strong rapport with clients to build trust
  • Developing communication skills for greater engagement with grieving clients
  • Applying effective phrases that lead to more detailed medical records and outcomes

Participants will earn 1 RACE-approved CE credit upon successful completion of the quiz after viewing the webinar.

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Sign up for this FREE webinar!

 Tuesday,  July 28 at 7:30pm ET

Presented by:

Dr. Kathleen Cooney 2

Kathleen Cooney, DVM, CHPV, CPEV, DACAW
Senior Director of Education for CAETA

Dr. Cooney has practiced advanced end-of-life care since 2006 and is well-known for her work in companion animal euthanasia. She is the founder of the Companion Animal Euthanasia Training Academy (CAETA) and has collaborated in euthanasia training with the AVMA, AAHA, IAAHPC, HABRI, and the Fear Free program.

This webinar generously provided by Vortech Pharmaceuticals, makers of Fatal Plus.

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About Vortech:
At Vortech we understand how heartbreaking it is to say goodbye to the pets we love. We are animal lovers, our animals are precious to us, they are pure joy and give us unconditional love. When our animals reach the end of their lives we want the most peaceful and reliable euthanasia possible for them and for of all of those involved in the process. Our mission of providing humane euthanasia reaches far beyond our own animals to any animal where euthanasia is deemed necessary. Not only do we cherish the lives of our own animals, we value the lives of all animals. We feel it is required of us as compassionate human beings to take care of all living creatures in life and death. That is why Fatal Plus was developed to provide every animal with the most humane euthanasia possible because for all the happiness animals give us, we owe it to them to feel safe and cared for in their final moments of life. Learn more here: vortechpharm.com